Our patent-pending DocBrain, when paired with ChatGPT, creates a powerful knowledge management solution. DocBrain is an AI-based document analysis tool that extracts information from unstructured data like emails, contracts, and invoices. The data then feeds into ChatGPT, using natural language processing capabilities to provide relevant and accurate information to users in real-time. This duo ensures an efficient knowledge management system, saving time and enabling employees to make better decisions.
Our platform uses our patent-pending DocBrain technology to build a bot from your PDFs, Wikis, SharePoint, Confluence, TOPdesk, intranet, or website data without you having to create or maintain intents. As you update your content on your knowledge management solution, the chat or voice bot automatically learns without requiring any training, just by tracking your website.
With our proprietary Blitzico middleware, you can provide knowledge and execute complex workflows and core system connections, such as leave requests, password resets, and access requests, to your employees with just a simple request. Our system seamlessly integrates with SAP, Workday, ServiceNow, and other core technologies to fulfil these requests.
We offer in-depth reports to empower you with actionable insights, including conversation analytics, user behavior analysis, sentiment analysis, and performance metrics. With these data sets, you can monitor your chatbot's performance, identify areas for improvement, and optimize the user experience, all while harnessing the full potential of AI-powered automation. Additionally, our data can be connected to your preferred BI tool for comprehensive customer insights.
“We wanted ChatGPT for our company – yesterday. But we quickly realized its limitations and it would have needed a lot of investment and resources to make it viable. That’s when Enterprise Bot stepped in and gave us an easy enterprise-ready solution that we can trust. “
Pietro Carnevale, CEO HITS (Generali)
Our unique solution ensures a consistent and seamless customer experience across all communication channels. You can create your chatbot or voice bot once and deploy it across multiple channels, such as messaging, web chat, voice, and social media platforms, without rebuilding the bot for each channel. This approach reduces complexity and costs in developing and maintaining different bots for various channels.
Our platform offers a user-friendly interface that lets you retrain the AI without any coding skills. You can adjust the AI's behavior or update it with new data without needing a programming background. Our intuitive interface allows you to modify the AI's training data, fine-tune algorithms, and adjust behavior based on customer feedback and it feeds all this information also into your dashboards.
Enterprise Bot tools prioritize privacy and data security. Communication is encrypted with AES 256-bit encryption in transmission and rest to keep your data secure. We have SOC2 certification and GDPR compliance, providing added reassurance that your data is secure and compliant. You can also c hoose between hosting on our cloud service or a complete on-premise solution for maximum data security.
Freija Brouwer, Scrum Master, Riverty
Pietro Carnevale, CEO HITS (Generali)
Sri Baradwaj, VP Digital Innovation & Applications, Franciscan Health