CASE STUDIES

Explore our Success Stories

Learn how Enterprise Bot’s smart digital solutions have revolutionized customer and employee services for enterprises across industries and borders

HEALTHCARE
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Franciscan Health
A leading American healthcare provider wanted to tackle patient care challenges brought upon by the COVID-19 pandemic.
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FINANCIAL

Riverty, Arvato Finance

23% of all conversations for Riverty are routed through the chatbot ‘Sofie’ with a response accuracy of over 90%.

INSURANCE
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Generali, France
Reduced need for manual routing of Emails by over 75%.
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INSURANCE

Generali, Switzerland

Reduced need for L1 support for Emails by 40% with over 85% accuracy on email classification and routing.

TRANSPORTATION
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LNER
The chatbot ‘Athena’ answers FAQs regarding rail travel with LNER, such as delay repay, ticket changes and seat reservations.
TRANSPORTATION
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NS
The NS digital assistant is able to recognize over 100 FAQ’s and performs with an accuracy of 88+%.
INSURANCE
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SWICA
The chatbot ‘IQ’ provides users with information about SWICA’s insurance policies, coverage, and more, 24/7.
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Our solutions and collaboration are loved by customers. But don't take our word for it...

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